Last updated: October 27, 2026

This Privacy Policy explains how Ripple Effect LLC, doing business as the Neurosculpting® Institute (“Neurosculpting,” “we,” “us,” or “our”), collects, uses, shares, and protects personal information when you visit www.neurosculpting.com, create an account, buy or use our courses, memberships, events, and programs, join our email list, or otherwise interact with us (together, the “Services”). Please also read our Terms of Service.

The short version: we collect what we need to deliver your programs, process your purchases, and stay in touch with you. We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

1. Scope

This policy covers the website and the Services described above. It does not cover clinical therapy provided by independently licensed clinicians through the Neurosculpting® Institute. Information you share in clinical therapy is governed by that clinician’s Notice of Privacy Practices and applicable health privacy law. It also does not cover independent facilitators listed in our directory, who handle client information under their own policies.

2. Information We Collect

Information you give us

• Account and contact details: name, email address, password, phone number, and mailing or billing address.
• Purchase details: the products you buy, order history, payment plan and subscription status, and billing information. Your full card number is collected and stored by our payment processor, not by us.
• Form responses: information you submit through sign-up, registration, application, booking, and contact forms, including optional questions about what brings you to Neurosculpting® and which events interest you.
• Program and event information: registration details, attendance, certification and facilitator application materials, and any accessibility or dietary needs you choose to tell us for an in-person event.
• Your content and messages: comments, questions, community posts, survey responses, testimonials you submit, and messages you send us.

Information collected automatically

• Usage and device information: IP address, browser type, device type, pages viewed, links clicked, referring site, and the date and time of your visit.
• Learning activity: courses and lessons you start and complete, quiz results, and video progress, so we can save your place and show your progress.
• Email engagement: whether you open our emails or click links in them.
• Cookies and similar technologies: described in Section 7.

Information from other sources

• Payment confirmations and fraud-screening results from our payment processor.
• Referral information from our affiliate program, such as which affiliate referred you.
• Information you make available to us through social media when you interact with our pages.

3. Information About Your Wellbeing

Our work focuses on stress, emotional regulation, and personal growth, so some optional form questions ask what you are hoping to work on, such as feeling overwhelmed or doing trauma or personal growth work. These answers are always optional. We use them only to send you more relevant content and program information. We do not ask for medical diagnoses through the website, we do not sell or share this information for advertising, and we limit access to it to the people who need it to serve you. Please do not send us detailed health information through website forms or email. If you are a therapy client, share clinical information only through your clinician’s secure channels.

4. How We Use Your Information

• To provide the Services, including delivering courses, giving you access to purchased content, saving your progress, and running live sessions, events, and certification programs.
• To process payments, payment plans, and subscription renewals, and to send receipts and renewal notices.
• To communicate with you about your account, purchases, schedule changes, and support requests.
• To send newsletters, free resources, and information about programs, if you have opted in. You can unsubscribe at any time.
• To understand how the Services are used and to improve our website, programs, and content.
• To run our affiliate program and credit affiliates for referrals.
• To protect the security of the Services, prevent fraud and spam, and enforce our Terms of Service, including our all sales final policy and responding to payment disputes.
• To comply with legal, tax, and accounting obligations.

5. How We Share Your Information

We share personal information only as described here:

• Service providers that help us run the Services under contracts limiting how they may use your information, including:
  • SureCart and Stripe, for checkout, payment processing, and subscription billing;
  • Bento, for email communications and marketing automation;
  • Kinsta, for website hosting;
  • Vimeo and other video platforms, for hosting and streaming course videos;
  • Zoom, for live online sessions, including membership meetups;
  • Google Analytics, for website traffic analysis;
  • Cloudflare Turnstile and Google reCAPTCHA, for spam and abuse prevention on our forms;
  • email delivery, video-conferencing, and other technology providers we use to operate the Services.
• Affiliates who referred you: limited information needed to credit a referral, such as the fact that a referred purchase occurred. We do not give affiliates your payment information.
• Instructors and program staff: when needed to deliver a live program, event, or certification you enrolled in.
• Legal and safety reasons: when we believe disclosure is required by law, subpoena, or other legal process, or is needed to protect the rights, property, or safety of Neurosculpting, our participants, or others.
• Business transfers: in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to this policy’s protections.
• With your consent or at your direction.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

6. Payment Information

Payments are processed through SureCart using Stripe. Your card details are entered into and stored by Stripe, which is certified to the Payment Card Industry Data Security Standard (PCI-DSS). We receive limited information such as your name, billing address, the last four digits and type of your card, and the status of your payment. You can read Stripe’s Privacy Policy for details on how Stripe handles your information.

7. Cookies and Similar Technologies

Cookies are small files stored by your browser. We use them for:

• Essential functions: keeping you signed in, remembering your cart and checkout, and protecting your account. The Services will not work properly without these.
• Analytics: understanding how visitors use the website through Google Analytics and our own on-site analytics, so we can improve it.
• Affiliate tracking: recording which affiliate referred you, so they can be credited.
• Security: detecting spam and abuse on our forms, through Cloudflare Turnstile and Google reCAPTCHA. Turnstile is subject to Cloudflare’s Privacy Policy. reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

You can block or delete cookies through your browser settings, though some features may stop working. You can opt out of Google Analytics with the Google Analytics opt-out browser add-on.

8. How Long We Keep Information

We keep personal information for as long as your account is active or as needed to provide the Services, and afterward as needed to comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Purchase records are generally kept for at least seven years for tax purposes. When information is no longer needed, we delete or de-identify it.

9. How We Protect Information

We use reasonable administrative, technical, and physical safeguards, including encrypted (SSL/TLS) connections, access controls, security monitoring, and keeping our software up to date. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a strong, unique password for your account.

10. Your Choices and Rights

• Email: You can unsubscribe from marketing emails at any time using the link in any email. We will still send transactional messages about your purchases and account.
• Account information: You can review and update much of your information in your account dashboard.
• Access, correction, deletion, and portability: You may ask us to confirm whether we process your personal information, give you a copy of it, correct it, or delete it. Depending on where you live, including California, Colorado, and other states with consumer privacy laws, you may have these rights by law. We honor these requests for all of our users, subject to exceptions that allow us to keep information needed for legal, tax, security, or contractual reasons.
• How to make a request: Send us a message through our contact form and start it with “Privacy Request.” We will verify your identity before acting on a request and will respond within 45 days. You may use an authorized agent, and we may ask for proof of the agent’s authority.
• Appeals: If we decline your request, you may appeal by replying to our decision, or by sending a message through our contact form that starts with “Privacy Appeal.” We will respond to your appeal in writing within 45 days.
• No discrimination: We will not treat you differently for exercising your privacy rights.

11. Children’s Privacy

The Services are intended for adults 18 and older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has given us personal information, please contact us and we will delete it.

12. Visitors Outside the United States

We are based in the United States, and we process and store information in the United States. If you use the Services from outside the U.S., your information will be transferred to and processed in the U.S., where data protection laws may differ from those in your country.

13. Third-Party Links

The Services may link to websites and services we do not control, such as social media platforms. Their privacy practices are governed by their own policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and change the “Last updated” date above. If we make material changes, we will provide additional notice, such as an email or a notice on the website.

15. Contact Us

Ripple Effect LLC, doing business as the Neurosculpting® Institute
1234 E. Colfax Ave, Suite 201
Denver, CO 80218
Contact: neurosculpting.com/contact